fg66 Terms and Conditions
This page sets out detailed terms covering everything on the fg66 platform — from creating an account to using bonuses, processing payments, and closing an account. Please read these carefully before using the platform.
Table of Contents
General Introduction
These terms and conditions apply to the fg66 platform and all services operated under it. By accessing or using fg66 through the website, mobile application, or any other channel, you are considered to have automatically accepted these terms.
fg66 is an online gaming and sports betting platform that provides slots, live casino, cricket betting, and many other gaming services for users in Bangladesh. Before using the platform, all members should read these rules in full and contact customer support if anything is unclear.
In addition to these terms, fg66's Privacy Policy also applies, which contains detailed guidelines on how your personal information is collected, stored, and used. That policy is also considered part of this agreement.
Definitions and Explanations
The meanings of key terms used in this document are clarified below:
- "Platform" — fg66's website, mobile app, and all related digital services.
- "Member" or "User" — a person who holds a registered account on fg66.
- "Account" — the personal profile and wallet created on the platform in a member's name.
- "Balance" — the total amount of money held in an account.
- "Bonus Balance" — an additional amount awarded under a promotional offer, which has its own wagering conditions.
- "Wagering" — the amount that must be bet before a withdrawal can be made from a bonus.
- "Net Loss" — the amount remaining after subtracting total winnings from total losses over a given period.
- "VIP Program" — a rewards program for regular members with three tiers: Bronze, Silver, and Gold.
Account Registration
3.1 Registration Process
To open an account on fg66, you must provide accurate and up-to-date personal information. The name, date of birth, mobile number, and email address provided at registration must be correct. fg66 reserves the right to suspend or close an account at any time if false or incorrect information is provided.
3.2 One Account Policy
Each person may hold only one account. Creating multiple accounts under the same name, from the same device, or using the same payment method is strictly prohibited. If multiple accounts are found, all of them may be closed and the balances forfeited.
3.3 Identity Verification
fg66 reserves the right to verify a member's identity at any time. A copy of a national ID card, birth certificate, or passport, along with a selfie, may be requested. Withdrawals may be temporarily suspended until verification is complete.
Eligibility and Age Requirement
The minimum age to open an account on fg66 is 21. The platform is completely closed to anyone under 21. If false information about age is provided at registration, the account and its entire balance will be forfeited.
Furthermore, it is solely your responsibility to comply with the local laws of the country or region from which you are using the platform. fg66 is not responsible for any member's legal situation.
Account Security
It is your responsibility to keep your account username and password completely confidential. fg66 will never ask for your password or OTP by phone or email. If any third party requests such information, it may be a scam — notify our support team immediately.
5.1 Unauthorised Access
If you suspect unauthorised access to your account, change your password immediately and inform support. fg66 is not responsible for transactions carried out due to unauthorised login, unless it is proven that there was a flaw in the platform's own security.
5.2 Account Transfer Prohibited
Allowing another person to use your account, or selling it, is strictly prohibited. If this is proven, the account will be closed immediately.
Deposits and Withdrawals
6.1 Deposit Methods and Limits
The accepted methods for depositing on fg66 are bKash, Nagad, and Rocket. The minimum deposit amount for each method is ৳300. Deposits are generally processed quickly, but delays may occur due to technical issues.
6.2 Withdrawal Policy
The minimum withdrawal amount is ৳800. Withdrawals can only be made through the same method used for the deposit — that is, via bKash, Nagad, or Rocket. Under normal circumstances, a withdrawal takes between 10 and 45 minutes to complete.
6.3 Withdrawal Prerequisites
- Identity verification must be completed.
- To withdraw from a bonus balance, wagering conditions must be met.
- Withdrawals may be suspended while an investigation into suspicious activity is ongoing.
- The payment account used for withdrawal must match the one registered to the account.
Bonuses and Promotions
7.1 Welcome Bonus
New members receive a 100% bonus on their first deposit, up to ৳20,000. To use this bonus, the bonus amount must be wagered 20 times. For example: a ৳1,000 deposit earns a ৳1,000 bonus, making the total balance ৳2,000, and ৳1,000 × 20 = ৳20,000 must be wagered before a withdrawal can be made.
7.2 Bonus Terms
- A bonus can be claimed only once and cannot be shared with others.
- Attempting to withdraw a bonus before meeting the wagering conditions may result in the bonus balance being cancelled.
- fg66 reserves the right to limit the rate at which bonuses can be used on certain games.
- Creating multiple accounts to claim bonuses more than once will result in all associated accounts being closed.
7.3 VIP Cashback
Regular members receive weekly cashback under the VIP Program. Bronze members receive up to 0.3%, Silver members up to 0.5%, and Gold members up to 0.8% weekly cashback. Cashback is calculated on the week's net loss. For example: a Silver member with a weekly net loss of ৳20,000 will receive ৳20,000 × 0.5% = ৳100 cashback.
Gaming Rules
8.1 Fair Play Expectations
All games on fg66 are operated by third-party game studio software. The outcome of each game is determined by a Random Number Generator (RNG). It is not possible to predict or guarantee the outcome of any game.
8.2 Bet Limits
Each game or market has its own minimum and maximum bet limits. These are clearly shown in the game interface. Placing bets beyond the set limits using a bonus balance may result in the bonus being cancelled.
8.3 Technical Issues
If a disconnection or software problem occurs during a game, fg66 will investigate the situation and attempt to provide the fairest possible resolution. However, fg66's decision regarding transactions affected by technical errors will be considered final.
Prohibited Activities
The following activities are strictly prohibited and may result in account closure:
- Operating an account using bots, automated software, or any other technology.
- Using any software or method to influence game outcomes.
- Bonus abuse — claiming bonuses multiple times using multiple accounts or false identities.
- Using the platform for money laundering or any illegal financial activity.
- Threatening, harassing, or insulting other members or staff.
- Attempting to access the platform's security systems or attempting to steal data.
- Gaining an unfair advantage through team betting or collusion.
Account Suspension and Closure
10.1 Closure by fg66
fg66 may suspend or close an account without notice in the following circumstances: breach of these terms, failure to complete identity verification, suspicious financial activity, or if the member is found to be under 21.
10.2 Voluntary Closure by the Member
Any member may close their account voluntarily. To do so, contact the support team. The remaining balance may be withdrawn before closure, but all bonus balances will be cancelled.
10.3 Self-Exclusion
To promote responsible gaming, fg66 allows members to take a temporary break or permanently exclude themselves. Full guidance on this is available in fg66's Responsible Gaming Policy.
Limitation of Liability
11.1 Service Continuity
fg66 aims to provide uninterrupted service, but temporary disruptions may occur due to technical maintenance, server upgrades, or unforeseen circumstances. fg66 is not liable for any financial loss suffered by a member as a result of such disruptions.
11.2 Third-Party Services
If a delay or issue occurs with a payment via bKash, Nagad, or Rocket, that service provider's own policies apply. fg66 does not accept liability for technical problems with third-party payment gateways.
11.3 Gaming Losses
Gaming is inherently risky. fg66 does not provide any compensation for financial losses incurred through gaming. All bets are considered to be placed at the member's own decision and risk.
For answers to more general questions, visit fg66's FAQ page, which has clear answers in Bengali to the most frequently asked questions.
Changes to Terms
fg66 reserves the right to change, add to, or cancel these terms and conditions at any time. For significant changes, members will be notified by email or platform notification.
Continuing to use the platform after any changes will be considered as acceptance of the new terms. It is therefore recommended to review this page regularly.
12.1 Dispute Resolution
If you have any objection or complaint about any matter, please contact the fg66 customer support team first. Support is available 24/7 via live chat and email in both Bengali and English. Most disputes can be resolved through support.
12.2 Entire Agreement
These terms and conditions, fg66's privacy policy, and any applicable promotional terms together form the entire agreement between fg66 and the member. No separate oral or written promise or understanding outside of these shall be effective.