Play, Stay Safe

fg66's Commitment to Responsible Gambling

Entertainment is best when it stays in control. fg66 believes every player has the right to know their limits and enjoy themselves within those limits. Help is available on our platform at any time.

For ages 21+ only
Our Approach

Gambling is for Entertainment, Not Addiction

To open an account at fg66 and participate in any kind of betting or casino game, you must be at least 21 years old. This is not just a rule — it is our responsibility. We remain vigilant to ensure that no minor is able to use this platform.

Online betting and casino games are a form of entertainment for most people. However, for some people it can become a problem. If gambling starts to affect your daily life, family or finances, it is time to stop and seek help. You can find more information about responsible gambling in our FAQ section.

fg66 takes this seriously. We want every user to enjoy themselves within healthy limits. This page describes the tools that will help you stay in control of your gambling.

Stay in Control

Limit-Setting Tools

You can access these features directly from your account, or contact 24/7 live chat.

Deposit Limit

Set a fixed deposit limit on a daily, weekly or monthly basis. Once the limit is reached, no further deposits will be possible.

Session Time Limit

Decide in advance how long you will play in one session. When the set time is up, the platform will notify you.

Cooling-Off

If you want to take a break for a few days, temporarily close your account for anywhere from 24 hours to 30 days.

Self-Exclusion

If you need a long-term break, take self-exclusion. During this period your account will be completely inactive and no new account can be opened.

Gambling History

You can view a full record of all your bets, wins and losses, and deposits and withdrawals at any time. Understand your own patterns.

Reality Check

At regular intervals you will be reminded how long you have been playing. These notifications keep you aware.

Warning Signs

How to Tell When a Problem Is Developing

If the signs below appear in you or someone you know, it is time to pay attention. These signs are not a mark of weakness — they are the first step toward awareness.

  • You are repeatedly betting more to chase losses and the losses keep growing.
  • You are hiding your gambling from family or friends, or lying about it.
  • You are using money meant for bills or essential expenses on betting.
  • When you are not gambling, you feel restless, irritable or uneasy.
  • You are continuing to gamble while neglecting work, studies or family responsibilities.
  • Gambling is affecting your sleep, eating and normal daily routines.
  • You have tried to stop many times but cannot, and you are blaming yourself.
Help Is Available

You Are Not Alone — Get Help

Asking for help takes courage. The options below are always open.

fg66 Live Chat Support

Support is available 24 hours a day, 7 days a week in Bengali and English. Contact live chat directly for setting limits, self-exclusion or closing your account — no delay.

Contact by Email

If you prefer to write, send a message to our support email. Team members respond in Bengali. Email address: [email protected]

Talk to Your Family

Speak openly with a trusted family member. They will understand and stand by you. Family support is the closest strength you have.

Professional Counselling

Seek help from a mental health specialist or counsellor. Mental health centres in Bangladesh provide confidential counselling.

Our Commitment

The Foundation of fg66's Responsibility

fg66 believes that online entertainment is meaningful only when it is enjoyed voluntarily, with awareness, and within a set budget. We have put both technical and human measures in place to keep our platform safe.

Under our Terms and Conditions, users are responsible for providing their age and information accurately. If a user reports that someone else is using their account, we take immediate action.

We will never encourage you to bet more. Our goal is for you to enjoy the time and money you bring to the game and leave in good shape. Under fg66's Privacy Policy, your personal information and gambling data are completely secure.

Remember: Winning is not guaranteed in betting. No strategy or method guarantees a win. There is always a chance of losing whatever money you spend on gambling. So only play with an amount whose loss would not affect your daily life. Only those aged 21 or above may open an account and play at fg66.

21+

All betting and casino games at fg66 are for those aged 21 or above only.
Creating or using an account by minors is strictly prohibited.

FAQ

Questions and Answers on Responsible Gambling

During self-exclusion, your existing account will be inactive and any attempt to open a new account will be rejected. Once the set period ends, you may request reactivation — a verification process will need to be followed.

A request to lower your limit takes effect immediately. However, increasing a limit has a waiting period, so that no one can change their mind in a moment of impulse. This is intentional.

Yes. Any family member can contact our support team via live chat or email. The relevant account details will be verified and necessary action will be taken. Personal information is kept confidential.

A cooling-off period is short-term — usually 24 hours to 30 days. Once this period passes, the account is reactivated automatically. Self-exclusion is long-term and requires an active request to end it. If you are concerned about losing control, self-exclusion is the right choice.

Use a strong password on your device and do not share it with anyone. Do not hand your device to someone else while logged in. If needed, use parental control software on your device. Remember, no one under 21 can open an account at fg66.

Yes. The fg66 support team is available 24 hours a day, 7 days a week in both Bengali and English. Contact live chat at any time of night and you will get an immediate response. There is no delay in activating responsible gambling tools.